How long will it take for me to receive my items?
The current turn around time (TAT) will be posted at the header and the footer of the home page. The TAT is subject to change at any given time. We will do our best to beat this time, but it is not guaranteed.
How do I know which size of headwrap to get?
Check out the "Bow Sizing" page, this will help you determine which sizing to get per your child's age.
How do I know which size of pants to order for my child?
We recommend sizing up on bummies. They can tend to be snug, sizing up 1 size should do the trick! All other pants are true to size (TTS) and should fit nearly perfect!
Why does my shipping cost more than normal?
Shipping goes up by weight, the more products added to your cart, the more shipping will be. Bows are generally the standard shipping, once you add in clothes your shipping will go up to the Larger orders and XL orders depending on the weight of each product.
Do I need to size up the bodysuit/shirt size?
We use Gerber bodysuits, Gilden, Rabbit Skins, Bella Canvas and Fruit of the Loom branded shirts. They are all TTS and should fit perfectly, no need to size up.
Do you offer rush orders?
Occasionally we can make exceptions, this is not always guaranteed. There will be a $10 non-refundable rush fee added. If this exception is made, your order can be sent within 5-7 business days if not sooner.
Do you combine shipping if I have ordered more than once?
Unfortunately no we do not.
I ordered the wrong size, how do I fix it?
Please email us immediately at Shopoliviasbowtique@gmail.com and we will accommodate your requests as long as it has not already been in the process to ship.
Do you take custom orders?
We do! Although we do not do anything that could lead to a copyright infringement. Customs are limited each month, we will do our best to accommodate your requests but it is not guaranteed. Feel free to email the page at Shopoliviasbowtique@gmail.com with your requests and we will get back with you within 24-48 business hours. Some requests may take 1-2 weeks to find the exact fabric you're looking for.